In a recent survey collected from one project, we surveyed 174 parents and 57 teachers about AI in education. What came back wasn’t surprising, but it was clarifying. If any of this sounds like your school system, you’re not alone.
When we surveyed families and staff, a consistent picture emerged: teachers were navigating AI without shared expectations, while parents were tuned in but had no clear way to participate. Across the board, families, staff, and leadership were ready to take this seriously and had nowhere to start.
More than half of teachers we surveyed felt unprepared, and only a small fraction described themselves as confident. Most weren’t resistant to AI; they were waiting for something concrete to orient around. Without time, tools, or a clear entry point, many hadn’t yet figured out what they didn’t know.
Without the right pieces in place (AI literacy training, a clear use policy, appropriate tools, teacher support) schools tend to default to worry with no real mechanism to act on it. The concern about over-reliance in this community was genuine and widespread. Addressing it means doing two things in parallel: protecting students from real risks while also preparing them for a world where AI is already part of daily life.
In our pilot community, nearly half of parent survey responses came in Spanish, representing families with specific, considered views on values, the role of teachers, and what they didn’t want AI to replace. A significant share also indicated they wanted to stay involved beyond the survey. That level of investment from families doesn’t sustain itself without a real structure to hold it.
Many districts we hear from are managing several pressures at once: growing Multilingual and Diverse Learner populations with intensive needs, teachers stretched thin by administrative demands, and vacancies that take a long time to recover from. The right AI tools can help on both sides, reducing documentation load for teachers while delivering personalized, adaptive support for students who aren’t currently getting enough of either.
Schools and districts are acquiring AI tools department by department (HR, student analytics, parent communications, chatbots), often without a coordinating strategy behind them. That approach tends to generate its own complications over time: equity gaps no one planned for, security risks discovered late, ROI that’s hard to measure, and systems that only one or two people know how to operate.